Our Privacy Commitments to You

The six core principles that govern how 977 game handles your personal information

We Never Sell Your Data

977 game does not sell, rent, or trade your personal information to any third party for marketing purposes. Your data exists to make your gaming experience work — nothing more.

Encrypted at Every Step

All data transmitted between your device and 977 game is protected by TLS encryption. Your account credentials and payment details are stored using industry-standard hashing and encryption protocols.

Minimum Data Collection

We only collect personal information that is genuinely necessary for operating your account, processing payments, verifying identity, and complying with legal obligations. We do not collect data we do not need.

You Control Your Data

You can request access to your data, ask us to correct inaccuracies, or request deletion at any time by contacting our support team. We respond to all data requests within 30 days.

Clear Retention Limits

We do not hold your data indefinitely. Retention periods are defined for every category of data, and information is deleted or anonymised when it is no longer required for the stated purpose.

Breach Notification

In the unlikely event of a data breach that affects your personal information, 977 game will notify you and relevant authorities as required by law, without unnecessary delay.

977 game

1. Who We Are

This Privacy Policy applies to 977 game, the online gaming and sports betting platform accessible at 977game.bet. References in this document to "977 game", "we", "us", or "our" mean the platform and its operating entity. References to "you", "your", or "the player" mean any registered user or visitor to the 977 game website or any connected service.

977 game is the data controller in respect of the personal information you provide to us or that we collect about you through your use of the platform. As data controller, we are responsible for deciding how and why your personal data is used, and for ensuring it is handled in accordance with the principles set out in this Privacy Policy.

Contact for data matters: If you have any question, request, or concern relating to your personal data and how 977 game handles it, you can reach our team at support@977game.bet at any time.

2. Personal Data We Collect

977 game collects personal data in the following categories. We only collect what is necessary to deliver the services you have requested or what we are legally required to obtain.

Category Specific Data Points Required?
Identity Data Full legal name, date of birth, CNIC / passport number, nationality Yes — KYC
Contact Data Mobile number, email address Yes — account
Financial Data Payment method identifiers (Easypaisa/JazzCash account, bank account last digits), transaction history Yes — payments
Technical Data IP address, device type, browser, operating system, session timestamps Automatic
Usage Data Games played, bet history, session duration, pages visited Automatic
Communications Support chat logs, emails, WhatsApp/Telegram messages sent to our team When contact is made
Verification Documents Copies of CNIC, passport, utility bills, payment method screenshots submitted for KYC Yes — KYC

977 game does not collect sensitive personal data such as biometric identifiers, political opinions, religious beliefs, or health information unless specifically required by applicable law for identity verification purposes.

3. How We Collect Your Data

3.1 Directly from You

The majority of the personal data 977 game holds about you comes directly from you at the time you register your account, complete identity verification (KYC), make a deposit or withdrawal, contact our support team, or participate in any promotional activity on the platform.

3.2 Automatically Through Platform Use

When you use the 977 game website or mobile platform, our systems automatically record certain technical data. This includes your IP address, the device and browser you are using, the pages you visit, the games you load, how long sessions last, and any errors you encounter. This data is primarily used for platform security, fraud detection, and improving the user experience.

3.3 From Identity Verification Services

When you submit identity documents for KYC verification, 977 game may use a third-party identity verification service to confirm the authenticity of the documents. These services may provide us with a verification result and, where required, a confirmed data point (such as date of birth). The third party conducts this check under strict contractual obligations to protect your data.

3.4 From Payment Processors

When you complete a deposit or withdrawal via Easypaisa, JazzCash, NayaPay, SadaPay, IBFT, or card payment, the relevant payment processor provides 977 game with a transaction confirmation and reference. We do not receive your full card numbers or full wallet account numbers — only what is necessary to match the transaction to your 977 game account.

977 game

4. Why We Use Your Data (Legal Basis)

977 game processes your personal data on the following legal bases:

4.1 Performance of Contract

To create and manage your account, process deposits and withdrawals, settle bets and casino games, operate the live chat support function, and deliver any bonuses or promotions you have claimed. Without this processing, 977 game cannot provide you with its services.

4.2 Legal Obligation

To conduct identity verification (KYC), comply with anti-money laundering (AML) requirements, maintain required transaction records, and respond to requests from law enforcement or regulatory authorities where legally mandated.

4.3 Legitimate Interest

To detect and prevent fraud, bonus abuse, and multi-accounting; to monitor for unusual account activity that may indicate a security breach; to improve platform performance based on aggregated usage data; and to administer responsible gaming tools where we identify players who may be at risk.

4.4 Your Consent

To send you promotional communications about 977 game offers, new games, tournaments, and bonuses where you have opted in to receive such communications. You can withdraw this consent at any time through your account settings or by contacting support.

Plain English summary: We use your data to run your account correctly, keep the platform safe, meet legal requirements, and — only if you have opted in — let you know about promotions at 977 game that may interest you.

5. Sharing Your Data

977 game does not sell your personal information to any third party. We share data only where necessary and under strict contractual conditions that require the recipient to protect it. The categories of third parties who may receive your data are:

  • Payment Processors — Easypaisa, JazzCash, NayaPay, SadaPay, and card payment networks receive only the transaction data required to process your deposit or withdrawal.
  • Identity Verification Services — Third-party KYC providers receive copies of the documents you submit and return a verification result to 977 game.
  • Game Technology Providers — Live casino operators such as Evolution Gaming and Pragmatic Play Live receive your session token to facilitate live game play. They do not receive your full profile.
  • Fraud Prevention Services — Technical data such as IP address and device fingerprint may be shared with fraud screening systems to protect your account and the platform.
  • Legal and Regulatory Authorities — Where we are legally required to do so, data may be disclosed to law enforcement agencies, financial intelligence units, or regulatory bodies.
  • Professional Advisors — Lawyers, auditors, and compliance consultants who process data under strict professional confidentiality obligations.

Every third party that receives your data from 977 game is bound by a data processing agreement that limits how they can use that data and requires them to implement appropriate security measures.

6. Cookies and Tracking Technologies

6.1 What We Use

977 game uses cookies and similar local storage technologies to make the platform function correctly and to improve your experience. A cookie is a small text file stored on your device by your browser when you visit a website.

6.2 Types of Cookies

  • Essential Cookies: Required for the platform to function. These maintain your login session, remember your game preferences, and ensure secure connections. You cannot opt out of these and still use 977 game.
  • Analytics Cookies: Used to understand how players use the platform — which pages are most visited, which games are most played, where technical errors occur. This data is aggregated and anonymised.
  • Security Cookies: Help detect and prevent fraudulent activity, unusual login patterns, and multi-accounting attempts.

6.3 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block, delete, or be notified of cookies. Note that blocking essential cookies will prevent you from logging in and using 977 game. You can also manage your cookie preferences through the cookie settings panel on the platform.

977 game

7. Data Security

977 game implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Our security practices include:

  • TLS Encryption: All data transmitted between your browser or app and the 977 game servers is encrypted using Transport Layer Security (TLS).
  • Password Hashing: Your account password is stored as a cryptographic hash — we do not store your password in readable form and our staff cannot see it.
  • Access Controls: Access to systems that hold personal data is restricted to staff with a genuine operational need. All access is logged and regularly audited.
  • Two-Factor Authentication: Available for your 977 game account and recommended to protect against unauthorised access to your account.
  • Regular Security Testing: Our platform and infrastructure undergo regular vulnerability assessments and penetration testing.

No system is completely immune to security threats. While 977 game takes every reasonable precaution, we cannot guarantee absolute security. You are also responsible for keeping your own login credentials confidential and for using a strong, unique password for your account.

8. How Long We Keep Your Data

977 game retains personal data only for as long as is necessary for the purposes for which it was collected or as required by law. The following retention guidelines apply:

Data Category Retention Period Reason
Account & Identity Data Duration of account + 5 years after closure Legal and AML obligations
Transaction Records 7 years from transaction date Financial record-keeping requirements
KYC Documents 5 years after account closure Regulatory compliance
Betting & Game History Duration of account + 3 years Dispute resolution, responsible gaming
Support Communications 3 years from last interaction Dispute resolution, quality monitoring
Technical / Log Data 90 days (rolling) Security monitoring, fraud detection
Marketing Consent Records Until consent is withdrawn + 3 years Proof of consent

When the retention period expires, your data is either permanently deleted from our systems or anonymised so that it can no longer be connected to you as an individual.

9. Your Data Rights

As a registered player at 977 game, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting us at support@977game.bet. We will respond within 30 calendar days.

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Right to Access

Request a copy of all personal data 977 game holds about you. We will provide this in a readable format within 30 days.

✏️
Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold. We will update records promptly upon verification.

🗑️
Right to Erasure

Request deletion of your personal data where we no longer have a lawful reason to hold it, subject to our legal retention obligations.

⏸️
Right to Restriction

Ask us to stop processing your data in certain circumstances, for example if you are contesting the accuracy of data we hold.

📦
Right to Portability

Request your data in a structured, machine-readable format so you can transfer it to another service if you choose.

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Right to Object

Object to processing carried out on the basis of legitimate interests. We will stop unless we can demonstrate compelling grounds that override your interests.

10. Children's Privacy

977 game is strictly an 18+ platform. We do not knowingly collect, process, or retain personal data belonging to individuals under the age of 18. If you are under 18, you are not permitted to register an account or use any service on the 977 game platform.

If 977 game discovers or is notified that a player account belongs to a person under 18, the account will be immediately closed, all winnings derived from play will be forfeited, and any deposits made will be returned to the originating payment method subject to verification. If you believe a minor has registered an account on 977 game, please contact us immediately at support@977game.bet.

11. Marketing Communications

11.1 Opting In

977 game will only send you promotional communications — including emails, SMS, WhatsApp, or Telegram messages about bonuses, new games, tournaments, and offers — if you have explicitly opted in to receive them. This consent is given during registration or through your account settings.

11.2 Opting Out

You can withdraw your consent to receive marketing communications at any time by updating your notification preferences in your account dashboard, clicking the unsubscribe link in any marketing email, or by contacting our support team directly. Once you opt out, 977 game will cease marketing communications within 5 business days.

11.3 Essential Communications

Opting out of marketing communications does not affect essential service communications. 977 game will continue to send you account-related messages such as withdrawal confirmations, security alerts, and updates to these policies. These are not marketing — they are part of operating your account safely.

Note on responsible gaming: Even if you have opted out of all marketing, 977 game may still contact you if our responsible gaming monitoring identifies patterns that suggest you may benefit from support tools. This is done in the interest of player welfare, not for commercial purposes.

12. Third-Party Links and Services

The 977 game platform may include links to game provider interfaces, support tools, or other third-party services. This Privacy Policy applies only to the 977 game platform itself. Third-party services have their own privacy policies and data practices, which 977 game does not control. We recommend reviewing the privacy policy of any third-party service you interact with.

Similarly, if you arrive at 977 game via a third-party referral link or affiliate, the referring party's handling of any data you provided to them before reaching our platform is governed by their own policies, not ours. 977 game receives only the referral information necessary to credit the referring partner — nothing more.

13. Changes to This Privacy Policy

977 game may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will notify registered players via account notification or the registered email address at least 7 days before the change takes effect.

The current version of this Privacy Policy will always be published on this page with the last-updated date clearly displayed at the top. We encourage you to review this page periodically. Your continued use of 977 game following the posting of changes constitutes your acceptance of the revised Privacy Policy.

14. How to Contact Us About Privacy

If you have any question about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 977 game has handled your personal information, please reach out through any of the following channels:

  • Email: support@977game.bet — use subject line "Privacy Request" for fastest routing
  • Live Chat: Available 24/7 on the 977 game website
  • WhatsApp: Available via the contact details shown in your account dashboard

We aim to acknowledge all privacy-related requests within 2 business days and to provide a full response within 30 calendar days. If your request is complex or you have submitted multiple requests, we may extend this by a further 60 days with notice.

This Privacy Policy should be read alongside our Terms and Conditions and Responsible Gaming Policy, which together form the complete framework governing your relationship with 977 game.

Ready to Play at 977 Game?

Your data is safe with us. Register your account in under two minutes and start playing cricket betting, card games, slots, and more with instant PKR deposits via Easypaisa or JazzCash.

Play Responsibly. 977 game protects both your data and your wellbeing. Use the responsible gaming tools in your account dashboard to stay in control. Visit our Responsible Gaming page for guidance and support resources. 18+ only.